FAQ

How will I know if the sitter arrived at my home?

A detailed note is left before the sitter leaves your home after every visit.


What if my pet gets sick?

 

We will notify you first.  If the pet needs emergency care we will take them to the nearest animal hospital without hesitation.


If you can't make it to my home because of an emergency who will care for my pets?

 

At consultation we ask for an emergency backup.  In an unlikely event we can't make the visit, we will contact you and your emergency contact.  This person should have a key to your home such as a neighbor, friend or relative.


Should I have a key ready for the sitter at consultation?

 

Yes, we ask for 2 sets.  One set we keep on file, one set we use to get into your home.  Keys are securely coded with no reference of an address.


How can I be sure my home is safe when the sitter stays there while we are away?

 

We are fully insured and protected against any personal property damage.  As a burglar deterrant we make your home look like it's "lived in" , such as turning lights on, taking trash to the curb, park in your driveway, setting security system, etc.  If you need us to do something else, no problem, just ask.