FAQ
- How will I know if the sitter arrived at my home?
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A detailed note is left before the sitter leaves your home after every visit.
- What if my pet gets sick?
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We will notify you first. If the pet needs emergency care we will take them to the nearest animal hospital without hesitation.
- If you can't make it to my home because of an emergency who will care for my pets?
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At consultation we ask for an emergency backup. In an unlikely event we can't make the visit, we will contact you and your emergency contact. This person should have a key to your home such as a neighbor, friend or relative.
- Should I have a key ready for the sitter at consultation?
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Yes, we ask for 2 sets. One set we keep on file, one set we use to get into your home. Keys are securely coded with no reference of an address.
- How can I be sure my home is safe when the sitter stays there while we are away?
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We are fully insured and protected against any personal property damage. As a burglar deterrant we make your home look like it's "lived in" , such as turning lights on, taking trash to the curb, park in your driveway, setting security system, etc. If you need us to do something else, no problem, just ask.